Answered By: Daniel Kiely
Last Updated: Oct 03, 2018     Views: 10

Steps 1 and 2

Follow these steps if you are having database access problems:

  • Open up a new browser - preferably one that you do not use often - and try logging in again. If this does not fix the problem, go to the next step.
  • Clear all of the cache, cookies, and history in one of your browsers and try logging in again. 
  • If neither of these steps work, please contact the library

How to get in touch with the library

 

  • Call the reference desk at 925-969-2595.

Related Topics

Contact Us

Have a question?

Visit or call the Reference Desk, (925) 969 - 2595, to speak with a DVC librarian during library business hours.

 

You can also contact a librarian via chat, text and email.

 

During non-business hours, you can chat with a librarian via QuestionPoint (green widget on right hand side), a service available 24/7.